Initial Disclosure Document

Sunsave Group Limited (company number: 13741813) and its affiliates, Sunsave UK Limited (company number: 13941186) and Sunsave Energy Limited (company number: 13952135), together trading as “Sunsave”, provide renewable energy systems and are registered in England and Wales at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.

Sunsave UK Limited (FRN: 1008450) is authorised and regulated by the Financial Conduct Authority as a credit broker, not a lender, and can introduce you to Sunsave Energy Limited who may be able to offer you finance for your purchase. Sunsave Energy Limited (FRN: 979494) is authorised and regulated under the Financial Conduct Authority as a lender. Finance subject to status, T&Cs apply.

The Financial Conduct Authority

The Financial Conduct Authority (FCA) is the independent watchdog that regulates financial services. Use this information to decide if our services are right for you.

Consumer Duty

Our business is committed to delivering good outcomes for consumers. This is a core part of our culture and philosophy and you can review our commitment to it by asking for a copy of our policy statement.

What Products do we Offer?

Up-front purchase: You can pay us directly via credit or debit card or bank transfer.

Sunsave Plus: Sunsave UK Limited (FRN: 1008450) is a credit broker who can introduce you to the lender Sunsave Energy Limited (FRN: 979494).

Other Finance Facilities

You may be able to obtain funding for your purchase from other providers and you are encouraged to seek alternative quotations and details of their products by researching on the high street, in the media and online.

What will you have to pay to us for this service?

You will not make any payment to us for processing a finance application. All charges that you will pay including interest, documentation fees or rentals, where applicable, will be clearly shown in the finance agreement.

Commission Disclosure

We do not receive any commission for introducing customers to any lender.

Understanding our Products and Documents

If you have any health issues, difficulty in understanding information or there any recent life events that could affect your ability to fully understand the information and documentation you are presented with or what your commitments are under the agreement, you should carefully consider the amount of time you require to review the documentation. You should also consider if it is advisable for you to have someone you know, help you make your decision. Please advise us accordingly if this is the case and we can then proceed with your requirements in the most appropriate way. 

You should make sure you have sufficient time to assess the information given to ensure the funding option offered is suitable for you and meets your requirements. You should seek further explanations and ask questions if needed to fully understand the documents you are given.  

Affordability

You should assess the monthly payments you are required to make throughout the agreement and ensure you are able to meet these obligations and other obligations you already have without suffering undue hardship. If you are aware of any future events that will affect your ability to meet these payments, you should ensure the provider is informed immediately.  

Your credit rating could be adversely affected if you do not make payments when due which could make it harder or more expensive for you to access finance facilities in the future. 

Who Regulates Us?

Both Sunsave UK Limited (FRN: 1008450) and Sunsave Energy Limited (FRN: 979494) are authorised and regulated by the Financial Conduct Authority.

You can check this information on the FCA register by visiting www.fca.org.uk/register or by contacting the FCA on 0800 111 6768. 

What to do if you have a Complaint

Please read our complaints policy.

Confidentiality and Data Protection

Throughout the process of administering services for you we will need to collect personal information from you and pass this information to one or more third party organisations in order for them to supply any services you request.

This may include sharing your information with credit reference agencies and other companies for use in credit decisions and fraud prevention.

Please see our privacy policy for full information.

How to contact us

Please see our contact page.